OUR ASSOCIATES
We have teams of specialists covering London & South East, South West, Wales, Midlands, and the North & Scotland working with clients locally, nationally and internationally.

Lexcel Team

View Our Associates:

Chantel Ben-Nathan
Lexcel/CQS/ISO 9001/Regulatory Compliance/ Risk Management/Assessor/Consultant & Trainer

Based
London & South East 

Experience
Over 10 years experience of assisting legal practices quality, management and compliance projects and issues.  Experience of working in a firm,
the Law Society and running my own business.  Training experience includes delivery course on behalf of the Law Society and in-house training. 

Specialisms
Lexcel, ISO 9001, CQS. Risk Management, Regulatory Compliance.    
 


Fiona Gillam
Lexcel Assessor and Consultant, non-practising solicitor, Compliance Consultant 

Based
London and the North

Experience
Runs boutique risk management consultancy for lawyers, combining 25 years' practical experience as a solicitor with a compliance auditor's eye for detail.

Specialisms
Lexcel, CQS, providing the "how to" of risk management.    
 


Chris Gough
Lexcel/SQM/GQM assessor/consultant

Based
London, South East & Eastern Counties

Experience
20 years + in law firms & consultancy - fee-earning experience as a volume residential conveyancer in private practice, implementation consultant for legal IT solutions & business services division of a 'top ten' accountancy practice.

Specialisms
IT system implementation (legal accounting & case management systems), business process re-engineering. 


Emily Mayes
Lexcel, Investors in People and SQM assessor and consultant

Based
London and South East

Experience
Generalist HR background. Investors in People assessor/consultant since 2000 and a Lexcel assessor since 2006.  A Legal sector consultant including provision of independent file review service.  SQM assessment since 2011.

Specialisms
Assessment of client organisations to Lexcel Standards. Legal practice management consultancy, Performance management, Risk management and Change management.  


Eric Xuereb 
Lexcel/Barmark/assessor/consultant/trainer

Based
London, South East & Scotland

Experience
A retired solicitor and senior legal manager with over 30 years' experience in both private practice and local government & 10 years Lexcel/Legal Sector consultancy.


Kathy Leahy
Lexcel/Matrix/Merlin Standard/Assessor/Consultant/Business Coach

Based
West Midlands

Experience
10 years + experience managing and providing business consultancy to all sectors including government department, 7 years Lexcel/Legal Sector consultancy & 22 years as a local Magistrate.

Specialisms
Business management programmes, policy development, training and operational delivery.  


Meltem Kanli
Lexcel Assessor/Consultant/Locum Solicitor

Based
London & South East

Experience
Locum Solicitor, specialist in employment law & HR matters.  25 years + experience at Marks & Spencer Plc Marble Arch store.  Customer service and complaints handling, people management, training and development, risk and compliance management.


Neil Partridge
Lexcel/SQM/GQM/ assessor/consultant/marketing specialist

Based
South East & London

Experience
Business owner providing marketing strategy & hands on project management & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Marketing strategy and implementation, quality management, project management including project turnaround. 


Ruth Hayward
Lexcel Assessor/Lexcel and CQS Consultant

Based
London & South East

Experience
Qualified Solicitor in Lexcel and CQS accredited firm.

Specialisms
Lexcel and CQS.


 

 

Eric Xuereb

Eric Xuereb is a retired solicitor and senior legal manager, with over 30 years' experience in both private practice and local government. He is also an experienced Lexcel assessor and consultant, a Lead Auditor for ISO 9001: 2008/2015 and was, until it was discontinued in 2013, an assessor for BARMARK (the Bar Council's own quality assurance standard).

Eric is based in north London and covers mainly London, the Home Counties and East Anglia. He also conducts overseas Lexcel assessments in Ghana, Oman, Bahrain, and Dubai and Abu Dhabi in the United Arab Emirates.

As an auditor and consultant, he brings to legal practices his wide experience of the legal profession and his detailed practical knowledge of how many, different types of legal practice work, including:

  • sole practitioner and niche practices through to national and international, multi-site firms,

  • Parish, District and County Councils, and London Boroughs, and

  • barristers chambers (mainly in London but also in Bristol, Cardiff, Birmingham, Leeds and Newcastle).  

Key strengths: Knowledgeable.  Professional.  Friendly.

Professional Indemnity cover: £500,000.00

Public & Professional Liability cover: £1,000,000.00


Michael Johnson

Lexcel Assessor, ISO 9001 Auditor, LawNet Quality Standard (LQS) Auditor. Non-practising Solicitor.

 

Based

All counties of England and of South Wales, and Internationally.

 

Experience

Assessments/Audits since 2009, a Law Firm Management Consultant and SRA authorised External Course Provider, all built on over 20 years’ experience of working in the legal sector including as an Equity Partner in private practice, and Head of Legal for an International Title Insurance Group.

 

Specialisms

Pragmatic application of Lexcel, ISO 9001 and LQS, so that they work effectively for the Practice, and as a focussed and useful management tool.

Julie Connell
Lexcel assessor

Based
West Yorkshire & Cumbria

Experience
Over 12 years business consultancy experience including 5 years with lexcel/legal sector. 

Specialisms
Lexcel compliance, organisational development/people management.


Fiona Gillam
Lexcel Assessor and Consultant, non-practising solicitor, Compliance Consultant

Based
London and the North

Experience
Runs boutique risk management consultancy for lawyers, combining 25 years' practical experience as a solicitor with a compliance auditor's eye for detail. 

Specialisms
Lexcel, CQS, providing the "how to" of risk management.   
 


Claire Ludbrook
Lexcel assessor/consultant/trainer

Based
North East, but operates nationally and internationally

Experience
Law graduate, with LPC.  Experience of working in a firm.  Supported over 40 firms through to achievement of Lexcel and worked with ISO 9001 :2008 in a service environment. 

Specialisms
Customer service, quality systems, equality and diversity and best practice


Rob Macleod MBE
Lexcel assessor/consultant/trainer

Based
London and the North

Experience
Lexcel assessor since 1998 has worked with private firms, large and small and in-house legal teams. Extensive international experience working with a range of quality assurance standards and compliance frameworks, such as IIP and ISO 9001:2008 in blue chip organisations.

Specialisms
strategic planning, people management, management development, equality and diversity, IT and being practical. 


Gayle Partridge
Lexcel Assessor/Consultant/Trainer

Based
Yorkshire

Experience
Extensive Lexcel experience working with a variety of firms from sole practitioners to multi nationals and in-house legal departments to local authorities.

Specialisms
Focussing on the processes and systems together with the people skills needed to get results through other people and specifically helping you to build your business with particular attention to client care.


Eric Xuereb
Lexcel/Barmark/assessor/consultant/trainer

Based
London, South East & Scotland

Experience
EA retired solicitor and senior legal manager with over 30 years' experience in both private practice and local government & 10 years Lexcel/Legal Sector consultancy. 

 



 

 

Stuart Lee

Lexcel assessor and Consultant, SQM Lead Assessor, Compliance Consultant

Based

The North West

Experience

18 years experience working with the Legal Profession as an assessor, regulator, consultant, policy maker, trainer and contract manager. Lexcel assessor since 2011 assessing all size of legal providers from sole practitioner to practice with 270 staff and 11 offices. 11 years experience at the Legal Aid Agency. Associate SQM Lead Auditor responsible for training assessment team and quality assurance. 

Specialisms

Lexcel, SQM, Consultancy and Risk Management. Obtained a Masters Degree in Business Administration in 2005.


 

Michael Johnson

Lexcel Assessor, ISO 9001 Auditor, LawNet Quality Standard (LQS) Auditor. Non-practising Solicitor.

 

Based

All counties of England and of South Wales, and Internationally.

 

Experience

Assessments/Audits since 2009, a Law Firm Management Consultant and SRA authorised External Course Provider, all built on over 20 years’ experience of working in the legal sector including as an Equity Partner in private practice, and Head of Legal for an International Title Insurance Group.

 

Specialisms

Pragmatic application of Lexcel, ISO 9001 and LQS, so that they work effectively for the Practice, and as a focussed and useful management tool.

 


 

Stuart Blake
Lexcel/Regulatory Compliance Assessor, Consultant and Trainer

Based
Midlands and South West

Experience
Experienced Chartered Legal Executive with 15 years' experience as a legal practice manager intimately involved in Lexcel and compliance and in consultancy.

Specialisms
Practical applications and solutions. 


Neil Huxtable
Lexcel/Investors in People/GQM/SQM/assessor/consultant

Based
South & North Wales

Experience
Business owner providing consultancy on organisation development and human resources, IIP assessor experience & 5 years Lexcel/Legal Sector Consultancy.

Specialisms
Welsh speaker, organisational development, performance management & joint Lexcel/IIP assessments.


Barbara Marsh
Lexcel/Investors in People/GQM/assessor/consultant

Based
South West & Wales

Experience
20 years + consultancy experience, 10 years investor in People assessor & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Welsh speaker, management development & team building & joint Lexcel/IIP assessments.


Jeff Williams-Jones
Lexcel consultant and assessor

Based
Wales

Experience
Management Consultancy, Entrepreneurship, University Teaching.

Specialisms
Welsh speaker, strategic development (business planning), human resource management.


Roger Young
Lexcel assessor/commercial business coach

Based
London, Midlands, South Wales & France

Experience
25 years + commercial business, management and board level experience & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Strategic planning, organisational change, people management, financial appraisal & planning, risk management, leadership & Director mentoring.


Kathy Leahy
Lexcel/Matrix/Merlin Standard/Assessor/Consultant/Business Coach

Based
West Midlands

Experience
10 years + experience managing and providing business consultancy to all sectors including government department, 7 years Lexcel/Legal Sector consultancy & 22 years as a local Magistrate.

Specialisms
Business management programmes, policy development, training and operational delivery. 


 

 

Michael Johnson

Lexcel Assessor, ISO 9001 Auditor, LawNet Quality Standard (LQS) Auditor. Non-practising Solicitor.

 

Based

All counties of England and of South Wales, and Internationally.

 

Experience

Assessments/Audits since 2009, a Law Firm Management Consultant and SRA authorised External Course Provider, all built on over 20 years’ experience of working in the legal sector including as an Equity Partner in private practice, and Head of Legal for an International Title Insurance Group.

 

Specialisms

Pragmatic application of Lexcel, ISO 9001 and LQS, so that they work effectively for the Practice, and as a focussed and useful management tool.

Stuart Blake
Lexcel/Regulatory Compliance Assessor, Consultant and Trainer

Based
Midlands and South West

Experience
Experienced Chartered Legal Executive with 15 years' experience as a legal practice manager intimately involved in Lexcel and compliance and in consultancy.

Specialisms
Practical applications and solutions. 


Aileen Fairclough
Lexcel assessor/consultant/business coach

Based
Midlands & South West

Experience
Over 20 years business consultancy experience including 10 years Lexcel/Legal sector consultancy.

Specialisms

Lexcel, MAS assessment, Risk Management and People Management


Debbie Fowler
Lexcel Assessor/Consultant/Trainer/Locum Family Lawyer/ Practice Development Specialist

Based
W. Midlands

Experience
21 years legal experience, currently a Chartered Legal Executive, Family Lawyer & 10 years Lexcel/Legal Sector consultancy.

Specialisms
File review assignments, training, practice development techniques/strategies, and risk management.


Fiona Gillam
Lexcel Assessor and Consultant, non-practising solicitor, Compliance Consultant

Based
London and the North

Experience
Runs boutique risk management consultancy for lawyers, combining 25 years' practical experience as a solicitor with a compliance auditor's eye for detail

Specialisms
Lexcel, CQS, providing the "how to" of risk management.


Caroline Harris
Lexcel/assessor/consultant/Investors in People/qualified non-practising Solicitor

Based
West Midlands & South West

Experience
30 years experience in the legal sector, 12 years with IIP & 10 years Lexcel/Legal Sector consultancy & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Joint Lexcel/IIP assessments.


Trevor Hunt
Lexcel/SQM/Assessor/Consultant

Based
West Midlands

Experience
10 years experience Lexcel/Legal Sector consultancy & former Investors in People assessor, specialising in public sector legal departments.

Specialisms
Lexcel assessments.

Lexcel, MAS assessment, risk management and people managementLexcel, MAS assessment, risk management and people management

Michael Johnson

Lexcel Assessor, ISO 9001 Auditor, LawNet Quality Standard (LQS) Auditor. Non-practising Solicitor.

 

Based

All counties of England and of South Wales, and Internationally.

 

Experience

Assessments/Audits since 2009, a Law Firm Management Consultant and SRA authorised External Course Provider, all built on over 20 years’ experience of working in the legal sector including as an Equity Partner in private practice, and Head of Legal for an International Title Insurance Group.

 

Specialisms

Pragmatic application of Lexcel, ISO 9001 and LQS, so that they work effectively for the Practice, and as a focussed and useful management tool.


Stuart Blake
Lexcel Assessor, Consultant and Trainer, Regulatory Compliance

Based
Midlands and South West, operates nationally and internationally

Experience
Experienced Chartered Legal Executive with 30 years' experience in the legal profession, over 15 years in legal practice management intimately involved in Lexcel and compliance and in consultancy.

Specialisms
Practical applications and solutions. Policy/procedure development.  COLP?MLRO support. Hands on assistance where required.


 

Aileen Fairclough
Lexcel assessor/consultant/business coach

Based
Midlands & South West

Experience
Over 20 years business consultancy experience including 10 years Lexcel/Legal sector consultancy.

Specialisms

Lexcel, MAS assessment, Risk Management and People Management


Cathy Poulter
Lexcel/Investors in People/SQM/CQS/assessor/consultant/trainer

Based
South West

Experience
Experienced ex solicitor, originally admitted to the roll in 1979, now an independent consultant working in the legal sector providing assessment, advice and guidance, approved Law Society project supplier & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Client care, complaints handling, risk and regulatory compliance including Outcomes Focused Regulation & support for COLP/ COFA.


Dafydd Thorne
Lexcel/Investors in People/SQM/ Assessor/Consultant and Communications specialist

Based
South West, Sout East & London 

Experience
Own communications consultancy across all business sectors & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Communications, practice and performance management, joint Lexcel/IIP assessments.


Ian Fuller
Lexcel/Investors in People/assessor/consultant

Based
South West

Experience
20 years IIP assessor experience & 9+ years Lexcel/Legal Sector Consultancy.

Specialisms
Joint Lexcel/ IIP assessments, business planning, leadership and management development, people management including appraisal techniques and systems.


Lesley Scott
Lexcel assessor/consultant, trainer, lecturer in Law and Deputy District Judge

Based
South West

Experience
Solicitor with over 25 years experience in both the private and public sector, a Lexcel Assessor and Consultant; an experienced trainer and workplace performance coach.

Specialisms
Compliance regulation and management in the legal sector, utilising Lexcel for continuous improvement.


Michael Johnson
Lexcel, SQM, AQS (formerly GQM), CQS. Assessor/Auditor/Consultant/CPD Course Provider.

Based
South West

Experience
21 years' previous experience as a practising Solicitor including Managing Partner of international law firm, marketing partner for provincial law firm and COO of an international title Insurance group. Assessor, Auditor, Consultant and CPD Trainer in UK and internationally since 2007.

Specialisms
Applying empathy to produce practical results in assessments, audits, consultancy and training for law firms, in-house legal departments, law centres and advice centres of all sizes. Operational Development and Regulatory Compliance. Multi-cultural awareness. French speaker. 


 

 

 

 

Kate Williams

 

Trainee Lexcel Assessor; Investors in People Practitioner; Solicitor; Justice of the Peace

 

Based

 

South West

 

Experience

 

Worked as a commercial property solicitor in private practice and in-house for seven years, and continue to maintain practicing certificate working for small, family owned company. Now an independent consultant providing advice and assessment services for benchmark and best practice standards.

 

Specialisms

 

Mapping and links between Lexcel and Investors in People standards; dual delivery of Lexcel and Investors in People assessments; positive people management and employee engagement; tailored advice and support to work towards improvement areas.

 

Stuart Blake

Lexcel/Regulatory Compliance Assessor, Consultant and Trainer

Based
Midlands and South West

Experience
Experienced Chartered Legal Executive with 15 years' experience as a legal practice manager intimately involved in Lexcel and compliance and in consultancy.

Specialisms
Practical applications and solutions.


Claire Ludbrook
Lexcel assessor/consultant/trainer

Based
North East, but operates nationally and internationally

Experience
Law graduate, with LPC.  Experience of working in a firm.  Supported over 40 firms through to achievement of Lexcel and worked with ISO 9001 :2008 in a service environment.

Specialisms
Customer service, quality systems, equality and diversity and best practice


Eric Xuereb
Lexcel/Barmark/assessor/consultant/trainer

Based
London, South East & Scotland

Experience
A retired solicitor and senior legal manager with over 30 years' experience in both private practice and local government & 10 years Lexcel/Legal Sector consultancy.


Roger Young
Lexcel assessor/commercial business coach

Based
London, Midlands, South Wales & France

Experience
25 years + commercial business, management and board level experience & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Strategic planning, organisational change, people management, financial appraisal & planning, risk management, leadership & Director mentoring.


Rob Macleod MBE
Lexcel assessor/consultant/trainer

Based
North East, but operates nationally and internationally

Experience
Lexcel assessor since 1998 has worked with private firms, large and small and in-house legal teams. Extensive international experience working with a range of quality assurance standards and compliance frameworks, such as IIP and ISO 9001:2008 in blue chip organisations.

Specialisms
Strategic planning, people management, management development, equality and diversity, IT and being practical.