Lexcel Assessors/Consultants

Chantel Ben-Nathan
Lexcel/CQS/ISO 9001/Regulatory Compliance/ Risk Management/Assessor/Consultant & Trainer

Based
London & South East 

Experience
Over 10 years experience of assisting legal practices quality, management and compliance projects and issues.  Experience of working in a firm, 
the Law Society and running my own business.  Training experience includes delivery course on behalf of the Law Society and in-house training. 

Specialisms
Lexcel, ISO 9001, CQS. Risk Management, Regulatory Compliance.    
 


Fiona Gillam
Lexcel Assessor and Consultant, non-practising solicitor, Compliance Consultant 

Based
London and the North

Experience

Fiona Gillam qualified as a solicitor in 1988 and spent over 20 years in private practice. She now runs her own risk and compliance consultancy for lawyers, with clients from sole practitioners to large multi-site firms, and is a Lexcel Assessor, Trainer, author and Consultant.

Specialisms
Lexcel, CQS, providing the "how to" of risk management.    
 


Chris Gough
Lexcel assessor/consultant

Based
London, South East & Eastern Counties

Experience
20 years + in law firms & consultancy - fee-earning experience as a volume residential conveyancer in private practice, implementation consultant for legal IT solutions & business services division of a 'top ten' accountancy practice.

Specialisms
IT system implementation (legal accounting & case management systems), business process re-engineering. 


Emily Mayes
Lexcel, Investors in People and SQM assessor and consultant

Based
London and South East

Experience
Generalist HR background. Investors in People assessor/consultant since 2000 and a Lexcel assessor since 2006.  A Legal sector consultant including provision of independent file review service.  SQM assessment since 2011.

Specialisms
Assessment of client organisations to Lexcel Standards. Legal practice management consultancy, Performance management, Risk management and Change management.  


Eric Xuereb Profile (2017)

Experience

Eric Xuereb is a retired solicitor and senior legal manager, with over 30 years' experience in both private practice and local government. He is also an experienced Lexcel assessor and consultant, a Lead Auditor for ISO 9001: 2008/2015 and was, until the scheme was discontinued in 2013, an assessor for BARMARK (the Bar Council's own quality assurance standard).

Eric is based in north London and covers mainly London, the Home Counties and East Anglia. He also conducts overseas Lexcel assessments in West Africa and the Middle East.

As an auditor and consultant, he brings to legal practices his wide experience of the legal profession and his detailed practical knowledge of how many types of legal practice work, including:

  • Sole practitioner and niche practices through to national and international, multi-site firms,
  • Local Authority in-house legal teams, and
  • Barristers’ chambers.

Key strengths: Knowledgeable.  Professional.  Friendly.

Professional Indemnity cover: £500,000.00

Public & Professional Liability cover: £1,000,000.00

 


Kathy Leahy  

Lexcel/Matrix/Merlin Standard/Assessor/Consultant/Business Coach

Based

West Midlands

Experience

10 years + experience managing and providing business consultancy to all sectors including government department, 7 years Lexcel & 22 years as a local Magistrate sitting in adult court and member of a number of local and regional committees, currently Chair of the West Midlands and Warwickshire Justices Appraisal, Authorisation and Approvals Committee.

Specialisms

Business management programmes, policy development and operational delivery.  

 


 

Neil Partridge

Lexcel assessor, consultant and trainer. Cyber security Lead Auditor, author and trainer. Marketing and commercial project leader.

Based

London and Southeast

Experience

Has conducted more than 300 assessment and consultancy visits to law firms. Director of commercial projects for multinational businesses. Board member of three companies in the legal compliance, marketing and cyber security sectors, respectively. Board member of the Trust of the City of London Guild of Entrepreneurs.

Specialisms

Cyber security, data security, Lexcel, SQM (consultancy), SRA compliance, risk management, project management.


Meltem Kanli
Lexcel Assessor/Consultant/Locum Solicitor

Based
London & South East

Experience
Locum Solicitor, specialist in employment law & HR matters.  25 years + experience at Marks & Spencer Plc Marble Arch store.  Customer service and complaints handling, people management, training and development, risk and compliance management.


 

Ruth Hayward
Lexcel Assessor/Lexcel and CQS Consultant

Based
London & South East

Experience
Qualified Solicitor in Lexcel and CQS accredited firm.

Specialisms
Lexcel and CQS.


Stuart Lee Lexcel Assessor and Consultant, SQM Lead Assessor, Compliance Consultant

Based The North West.

Experience 18 years experience working with the Legal Profession as an assessor, regulator, consultant, policy maker, trainer and contract manager. Lexcel assessor since 2011 assessing all size of legal providers from sole practitioner to practice with 270 staff and 11 offices. 11 years experience at the Legal Aid Agency. Associate SQM Lead Auditor responsible for training assessment team and quality assurance.

Specialisms Lexcel, SQM, Consultancy and Risk Management. Obtained a Masters Degree in Business Administration in 2005.


Julie Connell  Lexcel assessor

Based West Yorkshire & Cumbria

Experience Over 12 years business consultancy experience including 5 years with lexcel/legal sector. 

Specialisms Lexcel compliance, organisational development/people management.


Claire Ludbrook Lexcel assessor/consultant/trainer

Based North East, but operates nationally and internationally

Experience Law graduate, with LPC.  Experience of working in a firm.  Supported over 40 firms through to achievement of Lexcel and worked with ISO 9001 :2008 in a service environment. 

Specialisms Customer service, quality systems, equality and diversity and best practice. 


Rob Macleod MBE Lexcel assessor/consultant/trainer

Based London and the North

Experience Lexcel assessor since 1998 has worked with private firms, large and small and in-house legal teams. Extensive international experience working with a range of quality assurance standards and compliance frameworks, such as IIP and ISO 9001:2008 in blue chip organisations.

Specialisms strategic planning, people management, management development, equality and diversity, IT and being practical. 


Gayle Audley Lexcel Assessor/Outsourced Commercial Director/Performance Management Coach

Based Yorkshire

Experience

As a former top British tennis player and elite performance coach Gayle knows exactly what it means to be the best and now brings her sporting pedigree into the business arena. After studying law she went on to become an award winning trainer and qualified teaching professional and is privileged to be working with a number of the top UK law firms.

Specialisms

Gayle understands that your people are your greatest asset and it is no longer acceptable that they are good. They have to be the best. Having a delivery that is bold, punchy and results orientated she will help you to build a better business by identifying the marginal gains necessary to achieve maximum results and peak performance. 

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Stuart Blake Lexcel assessor and consultant, regulatory compliance consultant, trainer

Based Midlands and South West, operates nationally and internationally

Experience Chartered Legal Executive with over 30 years' experience in the legal profession and over 15 years in legal practice management intimately involved in Lexcel and regulatory compliance. Consultancy clients have included large multi-national law firms, sole practitioners and everything in-between.

Specialisms Practical applications and solutions. Policy/procedure development. COLP/MLRO support. Hands on assistance where required.


 

Jane Blackstock

LexcelAssessor/Consultant/ SQM Consultant

Based

Midlands and South West, operates nationally

Experience

Over 20 years running own consultancy business and 19 years as a Lexcel Assessor covering firms of all different sizes nationally.

Specialisms

Providing bespoke assistance to Law Firms in working towards the requirements of Lexcel and providing ongoing support with maintenance of the accreditation.


Aileen Fairclough Lexcel assessor/consultant/business coach

Based Midlands & South West

Experience Over 20 years business consultancy experience including 10 years Lexcel/Legal sector consultancy.

Specialisms Joint Lexcel/IiP assessments, risk management, change management, performance management, leadership & management coaching.


Debbie Fowler Lexcel Assessor/Consultant/Trainer/Locum Family Lawyer/ Practice Development Specialist

Based W. Midlands

Experience 21 years legal experience, currently a Chartered Legal Executive, Family Lawyer & 10 years Lexcel/Legal Sector consultancy.

Specialisms File review assignments, training, practice development techniques/strategies, and risk management.


Caroline Harris Lexcel/assessor/consultant/Investors in People/qualified non-practising Solicitor

Based West Midlands & South West

Experience 30 years experience in the legal sector, 12 years with IIP & 10 years Lexcel/Legal Sector consultancy & 10 years Lexcel/Legal Sector consultancy.

Specialisms Joint Lexcel/IIP assessments.

 


Trevor Hunt Lexcel/SQM/Assessor

Based West Midlands but works nationally

Experience 10 years experience Lexcel/Legal Sector consultancy & former Investors in People assessor, specialising in public sector legal departments.

Specialisms Lexcel assessments.


 

Cathy Poulter
Lexcel/Investors in People/SQM/CQS/assessor/consultant/trainer

Based
South West

Experience
Experienced ex solicitor, originally admitted to the roll in 1979, now an independent consultant working in the legal sector providing assessment, advice and guidance, approved Law Society project supplier & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Client care, complaints handling, risk and regulatory compliance including Outcomes Focused Regulation & support for COLP/ COFA.


Dafydd Thorne

Lexcel/SQM Assessor/Consultant

Based: South west but works all across the south 

Experience 

Own communications and training consultancy across all business sectors since 2002. More than 10 years working in the legal sector 

Specialisms

Communications. Practice and Performance Management

 


Ian Fuller

Lexcel/Investors in People Assessor/Business Coach

Based

Ian is based in Cornwall and covers the South West

Experience

Assessor with 10 years’ experience of assessing against the Lexcel Standard and around 20 years on Investors in People across a range of organisation sizes and sectors.

Specialisms

Coaching and advising on business planning, leadership and management development, and people management good practice and supporting processes.


Lesley Scott

Lexcel Assessor/Consultant, Trainer, Lecturer in Law and Deputy District Judge

Based
South West

Experience
Solicitor with over 25 years experience in both the private and public sector, a Lexcel Assessor and Consultant; an experienced trainer and workplace performance coach.

Specialisms
Compliance regulation and management in the legal sector, utilising Lexcel for continuous improvement.


Michael Johnson

Assessor for Lexcel, Auditor for ISO 9001 and also the LawNet Quality Standard (LQS).

Based

South West, but carries out assessments and audits throughout England, South Wales and in Continental Europe. 

Experience

Practised as a Solicitor for 21 years, in Private Practice (commercial property, liquor licensing, from Trainee Solicitor to Equity Partner, including as Managing Partner) and for 3 years as COO of an International Title Insurance Group. Have assessed/Audited 100’s of Practices and Organisations since 2010.

Specialisms

Whilst independently assessing and auditing, seeing compliance through the eyes of the Practice, all staff and those who have the responsibility to introduce, maintain and monitor it. 


 

Neil Huxtable Lexcel/Investors in People/AQS/SQM/assessor/consultant

Based South & North Wales

Experience Business owner providing consultancy on organisation development and human resources, IIP assessor experience & 10 years Lexcel/Legal Sector Consultancy.

Specialisms Welsh speaker, organisational development, performance management & joint Lexcel/IIP assessments.


 

Barbara Marsh

Lexcel assessor/consultant

Based

Wales, South West and the West Midlands

Experience

25 years as an IIP assessor/adviser and 17 years as a Lexcel/Legal sector consultant.

Specialisms: Management development, team building, coaching. Managing Change.

Experience of working overseas in South Africa and Egypt.

Languages: Welsh, English

 


 

Jeff Williams-Jones

Lexcel assessor / consultant; management consultant; qualified executive coach and leadership mentor; lecturer in management subjects at undergraduate and postgraduate levels; Investors in People practitioner for 18 years.

Based

Wales but will travel

Experience

35 years as manager/owner of a trading company, Entrepreneurship, University Teaching.

Specialisms

Welsh speaker, strategic development (business planning), human resource management


 

Roger Young Lexcel assessor/commercial business coach

Based London, Midlands, South Wales & France

Experience 25 years + commercial business, management and board level experience & 10 years Lexcel/Legal Sector consultancy.

Specialisms Strategic planning, organisational change, people management, financial appraisal & planning, risk management, leadership & Director mentoring.


 

Gemma Shanks Lexcel Assessor and Consultant / Compliance Consultant / Non-practising solicitor.

Based North East. Operates nationally.

Experience Non-practising solicitor with over 12 years’ experience working with the Legal Profession and the Lexcel Standard. Extensive Lexcel experience working with a significant number, and variety of firms from sole practitioners to multi nationals and local authorities.

As a consultant, assists law firms helping them to implement effective processes and procedures to achieve the Law Society’s Lexcel standard and regulatory compliance. Frequently supports firms through complex structure change projects, helping them to navigate through the process quickly and efficiently. Excellent communication skills and a pragmatic and intuitive approach allows for working well with all personnel within firms, from senior management through to support staff, to achieve the best results possible.

Specialisms Lexcel, File Reviews, CQS, SRA Compliance Consultancy, COLP and COFA support and Risk Management

 


 

Kate Williams

Trainee Lexcel Assessor; Investors in People Practitioner; Solicitor; Justice of the Peace

Based

South West 

Experience

Worked as a commercial property solicitor in private practice and in-house for seven years, and continue to maintain practicing certificate working for small, family owned company. Now an independent consultant providing advice and assessment services for benchmark and best practice standards.

Specialisms

Mapping and links between Lexcel and Investors in People standards; dual delivery of Lexcel and Investors in People assessments; positive people management and employee engagement; tailored advice and support to work towards improvement areas.

 


 

Malcolm Lawson

Lexcel, LawNet, ISO 9001, SQM, AQS (formerly GQM), CQS. Assessor/Auditor/Consultant/Trainer

Based

North East England

Experience

Over 19 years' previous experience as a Lexcel assessor/consultant working with a variety of legal firms from sole practitioners to multi nationals and in-house legal departments of local authorities. Significant experience of working with and providing consultancy support to businesses across all sectors including, education, charities and international blue chip organisations. Established and sold a number of small businesses 

Specialisms

Customer focused approach. Practical experience as an owner of numerous small businesses and therefore empathy with business leaders. Leadership and succession planning. Performance Management, IT and Business Continuity.


Philip Knight – Lexcel Assessor, Consultant, coach and training provider.

Based:  North Yorkshire with national portfolio. 

Experience:  Delivered Lexcel consultancy support and assessment services since the launch of the standard.  Retained by law firms to assist with all aspects of practice management. 

Specialisms:  Risk, compliance and all aspects of practice management through on-going work within the legal sector

 


 

 

 

 

 

 

Stuart Blake

Lexcel/Regulatory Compliance Assessor, Consultant and Trainer

Based
Midlands and South West

Experience
Experienced Chartered Legal Executive with 15 years' experience as a legal practice manager intimately involved in Lexcel and compliance and in consultancy.

Specialisms
Practical applications and solutions

 


Eric Xuereb Profile (2017)

Eric Xuereb is a retired solicitor and senior legal manager, with over 30 years' experience in both private practice and local government. He is also an experienced Lexcel assessor and consultant, a Lead Auditor for ISO 9001: 2008/2015 and was, until the scheme was discontinued in 2013, an assessor for BARMARK (the Bar Council's own quality assurance standard).

Eric is based in north London and covers mainly London, the Home Counties and East Anglia. He also conducts overseas Lexcel assessments in West Africa and the Middle East.

As an auditor and consultant, he brings to legal practices his wide experience of the legal profession and his detailed practical knowledge of how many types of legal practice work, including:

  • Sole practitioner and niche practices through to national and international, multi-site firms,
  • Local Authority in-house legal teams, and
  • Barristers’ chambers.

Key strengths: Knowledgeable.  Professional.  Friendly.

Professional Indemnity cover: £500,000.00

Public & Professional Liability cover: £1,000,000.00


Roger Young
Lexcel assessor/commercial business coach

Based
London, Midlands, South Wales & France

Experience
25 years + commercial business, management and board level experience & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Strategic planning, organisational change, people management, financial appraisal & planning, risk management, leadership & Director mentoring.


Rob Macleod MBE
Lexcel assessor/consultant/trainer

Based
North East, but operates nationally and internationally

Experience
Lexcel assessor since 1998 has worked with private firms, large and small and in-house legal teams. Extensive international experience working with a range of quality assurance standards and compliance frameworks, such as IIP and ISO 9001:2008 in blue chip organisations.

Specialisms
Strategic planning, people management, management development, equality and diversity, IT and being practical.

 


 

Cathy Poulter
Lexcel/Investors in People/SQM/CQS/assessor/consultant/trainer

Based
South West

Experience
Experienced ex solicitor, originally admitted to the roll in 1979, now an independent consultant working in the legal sector providing assessment, advice and guidance, approved Law Society project supplier & 10 years Lexcel/Legal Sector consultancy.

Specialisms
Client care, complaints handling, risk and regulatory compliance including Outcomes Focused Regulation & support for COLP/ COFA.