Our Team

Amanda Jordan
Contract Manager | SQM

Based: St Neots Office

Experience: With over 25 years of experience in managing and delivering quality accreditation services for a range of awarding bodies, Amanda has extensive experience in both the legal and not for profit advice sectors and is passionate about client’s accessing high quality legal advice.

Expertise: Key areas of expertise include Contract mobilisation, implementation and ongoing management, quality assurance activities with a large pool of Assessor resources (employed and self-employed) and relationship management with clients and key stakeholders in the legal and not for profit advice sectors.

Contact: Amanda.jordan@recognisingexcellence.co.uk or 07584 355486

Liz Morris
Lead Auditor | SQM

Based: St Neots Office

Experience: Liz has over 21 years of experience in delivering and quality assuring accredited quality standards on behalf of stakeholders in the not for profit, legal and private sector. Liz is fervent about supporting organisations and charities to implement quality frameworks and achieve accreditation, ultimately providing a seamless customer experience. Liz continues to assess organisations herself this ensures she continues to stay abreast of the challenges faced by clients, using the knowledge gained to feed into their ongoing development.

Expertise: Key areas of expertise include developing and implementing quality assurance procedures, performance managing external quality standard assessors, and developing client support tools and resources. Liz is meticulous in her role as SQM Lead Auditor using her analysis of report outcomes to inform continuous improvement across the team of Auditors.

Contact: liz.morris@recognisingexcellence.co.uk or 07757 823841

Paula Bywater and Lucie Rainford
Project and Finance Co-ordinator | SQM

Based: St Neots Office

Experience: With over 24 years’ combined experience in administering assessment activities for quality standards, both Paula and Lucie are the first point of contact for all SQM audit activities, working closely with both legal service providers and our team of Auditors to ensure the audit process is delivered within the strict parameters of the contract requirements.

Expertise: Co-ordination of all aspects of the audit process, in line with the specifications of the LAA. In addition, Paula manages the finance function for Recognising Excellence.

Contact: paula.bywater@recognisingexcellence.co.uk or 07885 466778

Contact:Lucie.rainford@recognisingexcellence.co.uk or 07934 299667

Our Auditor Resources

Recognising Excellence utilises the skills of an extensive pool of Auditors, working on a freelance subcontract basis ensuring full geographical coverage across the country. Each member of the auditing team was specifically chosen for their experience and knowledge of the legal sector and were subject to an extensive process of training and mentoring prior to deployment. Mentoring and quality assurance activities continue to this day to ensure consistency of application across the team.

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