LAA agreed contingency arrangements for SQM audits which provided for audits to be carried out remotely or via a mixture of on-site and remote activities, have now ended. All audit activities will now revert back to the traditional site-based process.
In certain exceptional circumstances, the LAA will continue to permit interviews with staff to be conducted via remote means. This would apply where:
• individuals cannot attend the office for COVID-19 reasons*
• our SQM administrator ‘Recognising Excellence’ does not consider the remote interview will affect the quality of the audit
*This applies to interviews only. All other activities must be completed on site.
Where providers have concerns regarding site-based audit activity and feel that there is an exceptional circumstance, they should contact our SQM team directly to discuss the position further.